| Q: | How much do you charge for your Property Web Advert packages? | [04/06/04] |
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| A: | Please see our services and prices page... |
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| Q: | How do I add a property? | [04/06/04] |
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| A: | Your account details are input via our easy to use forms.
Choose your package and tick the box (5 or more Properties) and pay on-line by credit card via the secure service. (Cheque payments are also accepted, however, the payment must clear before the webpage can be made live to the site)
Text and photos for the property(s) can then be added and submitted to the site.
Once payment is cleared, the submitted details will be checked by Gecko Getaways and then uploaded to the site.
Login and password is sent to you via e-mail for entry into the private advertisement details.
Once logged on, you can amend property/contact details, review statistics,add more properties or pay for further subscription.
Each contract is for a 12 month period (Terms & Conditions available here) |
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| Q: | What do I get when advertising with Gecko Getaways? | [08/06/04] |
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| A: | - A full page on the website per property for your advertisement - This includes up to 5 photo's, property and area descriptions and a shortlist of the features of your property so people can see them at a glance
- You can choose to categorise your property into a holiday/property type, such as 'Family Friendly', 'golf' or 'countryside'. This will help to entice more holidaymakers to your property.
- Enquiries will come directly to you via e-mail, with all relevent details included. Holidaymakers/buyers have the choice to fill in either a booking enquiry form or a short enquiry form on the website, ensuring that you have all the relevent information to hand when replying to them.
- When submitting your prices, they will be automatically converted and shown in British Pounds, Euro's and American Dollars on your advert at the click of a button.
- A 'send to a friend' facility that will enable holidaymakers to send the link and details of your property to their friends and family
- Our very easy to use upload and management system means that you can upload your property anytime and pay on-line. You will recieve a login and password which will enable you to view your property details anytime, update and amend any details that may change without any further cost and view visitor statistics to your page. You can also view any enquiries that have been made about your property and extend your membership at any time. If you have extra properties, you can swop them around as and when you get them booked up, so you are not tied to advertising just a few of your properties.
- Finally, you will be benefitting from Gecko Getaways extensive marketing techniques which will mean more people viewing YOUR property(s)........
Please see our section which explains how we advertise to the World.... |
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| Q: | How will I know if advertising on Gecko Getaways is working for me?
| [08/06/04] |
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| A: | You can view the statistics of how many people have looked at each of your property page once you have logged into your private area. You can also view each booking enquiry made to your property by Name, Date, Town and Country
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| Q: | What type of photo's can I upload?
| [08/06/04] |
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| A: | Please remember to keep file sizes as low as possible and only upload web compatible file formats (i.e. .gif, .jpg, or .png). The standard size of image on your page will be 190 pixels wide. Although our system will automatically re-size the image for you, it is more efficient if you could ensure that the image you upload is already 190 pixels wide.When uploading your photo's to the website, our technology will re-size them automatically to suit the template for your advert.
If you only have pre-developed photo's, either scan them into your computer (if you have one) or you can send them to us at:
Gecko Getaways
1391 London Road
Leigh-on-Sea
Essex
SS9 2SA
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| Q: | How can I pay for my advert? | [08/06/04] |
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| A: | CREDIT CARD You can pay on-line with a credit card via Worldpay's secure server. We can set up a monthly payment as well if you wish, rather than paying a one lump sum for the year.
You can also pay by Credit Card over the telephone - call us on: 0870 7412700
CHEQUE Payment can be made by cheque, made payable to 'Gecko Ltd'. Please send to this address ... Please note that your advertisement will not be upload live to the website until payment has cleared
BANK TRANSFER Please ask for payment details.... |
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| Q: | Once I have uploaded my properties, when will my advert be live on the website? | [08/06/04] |
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| A: | Your advert will be quality checked by Gecko Getaways and uploaded live to the site within 1-5 working days from when you submit your details |
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| Q: | Can I update my property details at any time?
| [08/06/04] |
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| A: | Yes you can, as many times as you like and at no extra cost to you. Once you have logged into your property area, you can change photo's, text, swop properties around and view statistics for your properties. You can even upgrade your package or renew your membership on-line.
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| Q: | Can I completely change the properties that I advertise?
| [08/06/04] |
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| A: | Yes, you can. Once you log into your property area, you can replace any of the property details with new ones. So, if you have a property booked out completely, just swop it with another - this way you really get your money's worth!
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| Q: | Can two or more properties be added to a property page?
| [08/06/04] |
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| A: | No. In no circumstances should two properties be added to one advert. These pages are designed by a template specifically for one property alone. Each property in your package will have a seperate page, giving you more chances of being found by holidaymakers.
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| Q: | Could you add my properties for me?
| [08/06/04] |
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| A: | Yes, we will be very happy to add them for you. Please contact us to arrange that for you
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| Q: | I am not sure of the technicalities of adding my own properties - is it easy? | [08/06/04] |
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| A: | Gecko Getaways takes time and care on research, perfecting it's upload and management systems, ensuring that it is 'customer friendly' to use. The forms to complete for adding a property use lots of prompts to ensure you do not forget anything and there are 'how to' notes to follow. However, if, at anytime you are having difficulty uploading your details, please contact us and we will help you from there. |
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| Q: | We have our own website - can we advertise the weblink on our property pages?
| [23/06/04] |
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| A: | No, unfortunately, if we advertised other rental/sales Agents weblinks, we would be drawing our viewers away from our site. As every advertiser on the site pays for advertising, this would be unfair.
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| Q: | Why does Gecko Getaways check the adverts before uploading them as 'live' to the website?
| [23/06/04] |
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| A: | To ensure quality control of the website. It ensures that advertisements of bad quality or of a defamatory nature are not shown on the site. We also like to be aware of who is advertising with us and the properties they have, in case we have some suggestions or idea's for them.
We also check adverts randomly from time to time to ensure the high standard level is kept up.
We take great pride in offering a quality service, advertising quality properties and services and want YOU to gain the best out of your rentals or sales.
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| Q: | Why are your advertising packages based on a yearly contract? | [23/06/04] |
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| A: | Because, from research, we understand that people book their holidays year round. They may book in November for the following July or book in July for the next month. We offer year round marketing for your properties to ensure that you are getting the maximum exposure for your properties
With regard to Sales properties, people are buying year round abroad.
Advertising in this way keeps our Administration costs down which we pass onto you in our low prices.
However, for a limited time, we are offering 1 month and 6 month contracts as well, due to demand. |
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| Q: | Why do you backdate charges when an advertisment contract runs out, if I do not pay straight away?
| [23/06/04] |
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| A: | Because we still hold your properties in our database once your contract runs out Our billing system is set this way to allow for easy control and no mistakes. If we had to administrate setting up contracts at different dates manually, using more staff, we would have to pass this expense on to our customers and our prices would go up significantly.
Our prices are set very low for this service because of the structure of our business.
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